Privacy Policy
PRIVACY POLICY AND STATEMENT
The secret of our success lies in the respect and dedication that we have always shown towards our customers. We want this respect to be evident on the Internet as well. We are committed to protecting the confidentiality of our customers' personal data in an electronic environment.
This privacy policy describes how your personal information is collected, used and shared when you visit or make a purchase on www.cynthiartetc.com (hereinafter also referred to as the Site).
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PERSONAL INFORMATION COLLECTED
When you carry out a transaction on the Site, we collect the following personal information: full name, postal addresses (billing and shipping), the telephone number linked to the recipient and your email address. They are used to fulfill all orders placed on the Site (including processing your payment information, arranging shipping and providing invoices and/or order confirmations). Additionally, we use this information to:
- Communicate with you and provide customer support;
- Check orders to counter potential risks or fraud;
- Analyze the effectiveness of my products and services;
- Improve the functionality of my website and its services;
- To check your eligibility and award prizes in promotions, competitions and sweepstakes.
When you browse the Site, we also automatically receive your computer's Internet Protocol address (IP address), which allows us to obtain more details about the browser and operating system you are using.
Email advertising (if applicable): With your permission, I may send you emails about my store, my new products, my competitions and free gifts (e.g. coloring, DIY illustrated by myself). Your consent is offered optionally in the shopping cart and via a newsletter subscription form on my website.
Cynthiart etc. collects personal data only for purposes provided for by law and for basic business operations such as order processing, advertising, contests and communication with its customers.
Please note that you can opt out of targeted advertising using the links below:
- Facebook :
https://www.facebook.com/settings/?tab=ads
- Google :
https://www.google.com/settings/ads/anonymous
-Bing:
https://advertise.bingads.microsoft.com/fr-fr/resources/policies/personalized-ads
We collect device information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org .
- “Log files” track actions performed on the Site and collect data including your IP address (unique number assigned to your computer when it is connected to the Internet, example: 123.45.67.890), browser type (example: Chrome , Explorer, Firefox, etc.), Internet service provider, referring/exit pages, and timestamps.
- “Web beacons”, “beacons” and “pixels” are electronic files used to record information about navigation on the Site.
CONSENT
How will you obtain my consent?
When you provide us with your personal information to complete a transaction, verify your credit card, place an order, schedule a delivery, or return a purchase, we assume that you consent to our collecting your information and processing it. uses for this purpose only.
If we need your personal information for another reason, for competition or advertising purposes in particular, this will follow explicit consent and you will always have had the choice to refuse beforehand.
Is it possible to change my mind and withdraw my consent?
In the event that you agree to give us your consent, but you change your mind and no longer wish to be contacted, we collect your information or I disclose it, you can write to us at info@cynthiartetc.com .
DISCLOSURE
We may disclose your personal information if the law requires us to do so or if you violate our General Conditions of Sale and Use.
SHARING YOUR PERSONAL DATA
Our store is hosted on Shopify Inc. It provides me with an online e-commerce platform that allows me to sell our products to you.
You can learn more about how Shopify uses your personal information here: https://www.shopify.com/legal/privacy .
We also use Google Analytics to help us understand how our customers use the Site. You can learn more about how Google uses your personal information here: https://www.google.com/intl/en/policies/privacy/ .
You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout .
SHOPIFY
Your data is stored in Shopify's data storage system and databases, and in the general Shopify application. Your data is stored on a secure server protected by a firewall.
Payment:
If you make your purchase through a direct payment gateway, then Shopify will store your credit card information. This information is encrypted in accordance with the payment card industry's data security standard (PCI-DSS). Information relating to your purchase transaction is retained for as long as necessary to complete your order. Once your order is finalized, the information relating to the purchase transaction is deleted. All direct payment gateways comply with the PCI-DSS standard, managed by the PCI Security Standards Council, which is the joint effort of companies such as Visa, MasterCard, American Express and Discover.
PCI-DSS requirements ensure the secure processing of credit card information by our store and its service providers. For more information, please visit the Shopify website: https://www.shopify.com/legal/privacy
SERVICES PROVIDED BY THIRD PARTIES
Generally, the third-party providers we use will only collect, use and disclose your information to the extent necessary to carry out the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies regarding the information we are required to provide to them for your purchase transactions.
With respect to these providers, we recommend that you read their privacy policies carefully so that you can understand how they will treat your personal information.
Please remember that certain suppliers may be located or have facilities located in a different jurisdiction than you or us. So if you decide to pursue a transaction that requires the services of a third-party vendor, then your information may be governed by the laws of the jurisdiction in which that vendor is located or those of the jurisdiction in which its facilities are located. For example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, your information that was used to complete the transaction may be disclosed under United States legislation. United States, including the Patriot Act.
Once you leave our store site or are redirected to a third party's website or application, you are no longer governed by this Privacy Policy or the General Conditions of Sale and Use. Use of our website.
You may be required to leave our website by clicking on certain links on our site. We assume no responsibility for the privacy practices practiced by these other sites and recommend that you read their privacy policies carefully.
SECURITY
To protect your personal data, we take reasonable precautions and follow industry best practices to ensure that it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, it will be encrypted through the use of SSL security protocol and stored with AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
COOKIE FILES
A cookie is a small text file stored by a website's server on your computer or mobile device. Subsequently, the server can view or read the content of this cookie.
Depending on the user's location, they will be able to opt out of each category of cookies (except mandatory cookies) by clicking on "Set custom permission" in the cookie banner of our website.
We remind you that “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org .
SOCIAL MEDIA BUTTONS
You will find social media buttons on my site to promote web pages and share them on social networks, such as META (Instagram, Facebook) and Pinterest. These buttons drop cookies.
These buttons work using code snippets from these social networks. This means that I have no influence over them. For this reason, please read the privacy policy of these social networks if you want to know what they do with the (personal) data they receive through these cookies.
GOOGLE ANALYTICS
Via our website, Google will place a cookie as part of the “Google Analytics” service. We also use tracking cookies to create a profile about you through this tool. In very rare cases, I might theoretically have the option to request this tracking cookie when you visit another website in our network. In this way, we could possibly know that you have visited websites other than the one you visited without formally identifying you.
Most importantly, we use this service to view reports and information about how my visitors use the website in general. Google may transfer this data to third parties if Google is legally obliged to do so or if third parties process this information on Google's behalf. This means that we have no influence over this. We have authorized Google to use the information obtained for other Google services. We have signed a data processing agreement with Google regarding how they process personal data. The information will be transferred and stored by Google on servers in the United States.
AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, and that you have given us your consent to allow any of your minor dependents to use this site. website.
CHANGES TO THIS PRIVACY POLICY
We may update this privacy policy at any time without notice to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
RESPONSIBILITY FOR DATA PROTECTION AND NOTICES
The data protection officer is the owner and sole employee of the company Cynthiart etc. The data protection manager at Cynthiart etc. is responsible for keeping a register and declaring any confidentiality incident to the CAI. The company takes reasonable steps to reduce the risk of harm and further incidents.
For more information about our privacy practices, if you have any questions, or if you would like to file a complaint, please contact me by email at info@cynthiartetc.com.
